How Can We Help?

After signing up, you'll receive access to our onboarding guide and training materials. Our customer success team will also schedule a welcome call to help you get started.

The platform runs in modern web browsers and requires a stable internet connection. We recommend Chrome, Firefox, Safari, or Edge for the best experience.

We maintain HIPAA compliance with end-to-end encryption, secure data centers, and regular security audits. All data is encrypted both in transit and at rest.

Yes, we offer API integrations and can work with your IT team to connect with existing EMR systems and training platforms.

We provide 24/7 technical support, comprehensive documentation, video tutorials, and dedicated customer success managers for enterprise clients.

Use the support ticket form below or email support@pixelatedempathy.com. Include details about the issue and steps to reproduce it.